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Key Reporting Metrics
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Spotlight Report - $2,495
- Past 3 Month % Total & Online Shoppers
- Decision Factors & Barriers to Purchase
- Customer Satisfaction (CSAT) Score
- CSAT Drivers Analysis
- Net Promoter Score (NPS)
- NPS Drivers Analysis
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Cross Industry Report - $4,995
- Past 3 Month % Total & Online Shoppers
- Decision Factors & Barriers to Purchase
- Customer Satisfaction (CSAT) Score
- CSAT Drivers Analysis
- Net Promoter Score (NPS)
- NPS Drivers Analysis
- Comparisons Across Industries
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Deep Dive Report - $6,995
- Past 3 Month % Total & Online Shoppers
- Decision Factors & Barriers to Purchase
- Customer Satisfaction (CSAT) Score
- CSAT Drivers Analysis
- Net Promoter Score (NPS)
- Drivers Analysis
- Comparisons Across Industries
- Shopability/Ease of Shopping Score
- Sector Impact on CSAT & NPS
- Retailer Purchase Funnel
- MAXDIFF Trade Off Analysis
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