E-Consumer Pulse: Spotlight on Health Care & Over-the-Counter Medications Shopping (September 2024 Report)

Say goodbye to the limitations of outdated annual surveys! Imagine having a real-time pulse on your customers’ preferences and behaviors, empowering you to optimize your eCommerce strategies on the fly. Our groundbreaking research is your key to navigating and dominating the online shopping space with unprecedented precision.

In this report we will highlight the key things you need to know in the online health care and OTC medications market.   This report highlights what drives consumers overall satisfaction and engagement with online health care and OTC medications shopping inclusive of:

1. What percentage of shoppers have purchased online in the past 3 months?
2. What is the tenure of online shopping for health care and OTC medications?
3. What drives or deters shoppers from shopping health care and OTC medications online?
4. What is online health care and OTC medications shopping CSAT (Customer Satisfaction) score and how is it trending?
5. What are the drivers of online health care and OTC medications shopping CSAT (Customer Satisfaction) score?
6. What is online health care and OTC medications shopping's NPS (Net Promoter Score) score and how is it trending?
7. What are the drivers of online health care and OTC medications shopping's NPS (Net Promoter Score) score?
8. What actions should you take to evolve your ecommerce strategy for online health care and OTC medications shopping?