E-Consumer Pulse: Spotlight on Online Beauty & Personal Care Shopping (December 2024 Report)

Say goodbye to the limitations of outdated annual surveys! Imagine having a real-time pulse on your customers’ preferences and behaviors, empowering you to optimize your eCommerce strategies on the fly. Our groundbreaking research is your key to navigating and dominating the online shopping space with unprecedented precision.

In this report we will highlight the key things you need to know in the online beauty and personal care market.   This report highlights what drives consumers overall satisfaction and engagement with online beauty and personal care shopping inclusive of:

1. What percentage of shoppers have purchased online in the past 3 months?
2. What is the tenure of online shopping for beauty and personal care?
3. What drives or deters shoppers from shopping beauty and personal care online?
4. What is online beauty and personal care shopping CSAT (Customer Satisfaction) score and how is it trending?
5. What are the drivers of online beauty and personal care shopping CSAT (Customer Satisfaction) score?
6. What is online beauty and personal care shopping's NPS (Net Promoter Score) score and how is it trending?
7. What are the drivers of online beauty and personal care shopping's NPS (Net Promoter Score) score?
8. What actions should you take to evolve your ecommerce strategy for online beauty and personal care shopping?