E-Consumer Pulse: Spotlight on Online Household Care Shopping (December 2024 Report)

Say goodbye to the limitations of outdated annual surveys! Imagine having a real-time pulse on your customers’ preferences and behaviors, empowering you to optimize your eCommerce strategies on the fly. Our groundbreaking research is your key to navigating and dominating the online shopping space with unprecedented precision.

In this report we will highlight the key things you need to know in the online household care market.   This report highlights what drives consumers overall satisfaction and engagement with online household care care shopping inclusive of:

1. What percentage of shoppers have purchased online in the past 3 months?
2. What is the tenure of online shopping for household care?
3. What drives or deters shoppers from shopping household care online?
4. What is online household care shopping CSAT (Customer Satisfaction) score and how is it trending?
5. What are the drivers of online household care shopping CSAT (Customer Satisfaction) score?
6. What is online household care shopping's NPS (Net Promoter Score) score and how is it trending?
7. What are the drivers of online household care shopping's NPS (Net Promoter Score) score?
8. What actions should you take to evolve your ecommerce strategy for online household care shopping?